Case study
Community app
A members app that brings a community's people, events, updates and services into one place.
- Client
- Confidential
- Type
- Community Platform
- Capabilities
- Software EngineeringDigital Transformation
01
The challenge
Members relied on messaging groups, forms and word of mouth to find events, services and updates.
Organizers spent much of their time answering the same questions and keeping lists in sync.
02
Our approach
We worked with members and organizers to understand what each needed most, then designed a simple experience that works well on any phone.
Behind it, we built a well-structured platform the community's own team can manage without technical help.
03
What we built
- Member profiles and directory with privacy controls
- Events, registrations and reminders
- Announcements and updates in one place
- Service requests with simple tracking
- An administration area for the community's team
04
What it makes possible
- Members have one trusted place to stay connected.
- Organizers spend less time on coordination.
- The community can add new services as it grows.
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